Terms & Conditions


Welcome to Orion Pen (hereafter referred to as “Orion Pen,” “we,” “us,” or “our”). These terms and conditions (the “Terms”) govern your use of orionpen.com (the “Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website.

Website Content

All content provided on the Website, including but not limited to text, graphics, images, logos, videos, and software, is the property of Orion Pen and is protected by applicable copyright and trademark laws. You may not use, reproduce, distribute, or modify any content from the Website without prior written consent from Orion Pen.

Orders and Payments

By placing an order on the Website, you agree to provide accurate and complete information. All orders are subject to acceptance by Orion Pen, and we reserve the right to refuse or cancel any order at our discretion. Payment for orders must be made using the payment methods accepted on the Website.

Shipping and Delivery

Orion Pen will make every effort to ship orders promptly; however, we are not responsible for delays in shipping or delivery beyond our control. Shipping costs and delivery times may vary depending on the destination and shipping method selected during checkout.

Returns and Refunds

We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please contact us within [number of days] days of receiving your order to request a return or refund. Returned items must be in their original condition and packaging.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use the Website.

Limitation of Liability

To the fullest extent permitted by law, Orion Pen shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Website or the products purchased through the Website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of West Bengal, India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

Changes to Terms

Orion Pen reserves the right to update or modify these Terms at any time without prior notice. By continuing to use the Website after any changes to these Terms, you agree to be bound by the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected].

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.